Returns & Exchanges

We hope you love your Oliver Sweeney purchase, but if you are not completely satisfied, you can return your items within 30 days of receipt for a full refund or exchange. All items must be returned in their original, unworn condition with all packaging and tags intact.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place your items in their original shoe boxes or packaging, ensuring they are protected for transit to prevent damage.

3

Attach the Label

Generate and print your prepaid return shipping label from the portal, then securely affix it to the outside of your parcel.

4

Drop Off and Track

Hand your package over to the designated courier drop-off point and keep your proof of postage until your refund is fully processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing